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Indonesia Arrival Card โ€” Traveller's Guide 2026

Everything you need to know about the Indonesia arrival card (E-HAC), customs declaration, and immigration process on arrival in Bali or Jakarta.

June 2026 ยท 4 min read

Indonesia Arrival Card โ€” What You Need to Know in 2026

Arriving in Indonesia requires completing an immigration arrival process. Indonesia has moved toward digital systems for arrival documentation. Here is what to expect.

E-HAC โ€” Electronic Health Alert Card

Indonesia introduced the E-HAC (Electronic Health Alert Card) system as part of its digital travel infrastructure. Travellers may need to complete a digital arrival declaration before or on arrival. Requirements and processes for health declarations have evolved since 2020 and may continue to change.

Always check current arrival requirements on official Indonesian government sources before travel.

Immigration Arrival Process in Indonesia

When you arrive at an Indonesian airport (Bali/Ngurah Rai or Jakarta/Soekarno-Hatta):

  1. Proceed to the immigration counter
  2. Present your passport and valid visa (eVOA, B211A, or other approved visa)
  3. Complete any required digital or paper arrival documentation
  4. Biometric data (fingerprints) will be collected
  5. Immigration officer reviews your documents and stamps your passport with your permitted stay date
  6. Check your permitted stay date immediately โ€” this is the date you must extend or depart by

Customs Declaration

All arriving passengers in Indonesia must complete a customs declaration. You are required to declare:

  • โ€ขItems exceeding duty-free allowances
  • โ€ขCurrency exceeding USD 10,000 equivalent
  • โ€ขRestricted or controlled items

Indonesia has strict customs rules on items including: certain medications, electronic devices exceeding allowances, and food products.

What to Keep Safe After Arrival

  • โ€ขYour passport with the arrival stamp โ€” shows your permitted stay date
  • โ€ขYour visa approval document (if applicable)
  • โ€ขYour accommodation confirmation
  • โ€ขYour return or onward flight ticket

Frequently Asked Questions

Q: Is there still a physical arrival card in Indonesia?

A: Indonesia has been transitioning to digital arrival documentation. Check the latest requirements at the official immigration website before your trip.

Q: How do I know when my permitted stay expires?

A: Check the stamp in your passport at the immigration counter immediately after your documents are processed.

Q: What if immigration refuses my entry?

A: Immigration has discretion to deny entry. Ensure you have all required documents (visa, ticket, accommodation). Frequent visa runners are at higher risk.

Q: Where can I find the latest arrival card requirements?

A: Official source: imigrasi.go.id

Need Visa Help Before You Arrive?

Visa Nest handles visa applications and ensures you arrive in Indonesia with the correct documentation. WhatsApp us before you travel.

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Share your details โ€” nationality, current location, purpose of stay, and planned travel date. Visa Nest will review your case and guide you step by step.

Visa Nest is an independent consultancy. We provide guidance and document support. Final approval is always subject to Indonesian authority decision.

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